Free Shipping On All Orders Over $165

Return Policy

It is our company’s mission every day to process your order timely, and accurately as you have entered it. Returns are not typically accepted for customized orders. However, we want you to be happy with your product. Therefore, for customized orders where errors were made due to the reasons listed below, we will make the necessary corrections and reship your original order at no charge to you.

  1. The order was damaged or lost during shipping.
  2. Item includes a spelling error made by My Koozie. 
  3. Item had incorrect customization features.  

Note: If the customer made a misspelling or chose the incorrect options, this would disqualify the product from being returned.